Dating south afica
“They suspended my membership and sent me a demand for the full amount for the next six months.” So, Bianca deleted her profile and mailed them back, asking what they were trying to charge for.
She wanted a copy of the agreement they claimed she had entered into, and was sent a paragraph claiming she had bought the “minimum period” membership (no time limit detailed) with an “automatic renewal for R”.
They promise “smart profiling” to deliver compatible partnership suggestions, in line with your personal search preferences – and the manual verification of all new profiles to ensure a “smooth, safe environment in which to meet other like-minded singles”.
They use “matching algorithms” to try to help clients find someone, i.e.
They think they have gone out of their way to accommodate SA consumers in their response to you.
“The only way for such suppliers to know and learn SA laws is when the consumers feel aggrieved (enough) to come forward and complain.
So far, so good; but the reality is matches are hardly ever made in heaven and cancelling membership is not particularly easy, a reader told me.
They claimed she was liable for the entire amount and threatened to hand her over.